“The company failed to uphold the contract with me. Several complaints with the BBB state that Toco denied claims that customers thought would be covered. Every Toco representative I’ve dealt with has been professional, courteous,, and taken immediate personal, professional interest with addressing the repair matter or mitigating the dialogue with my repair facility. I’ve filed claims, and Toco has taken care of and had the repairs authorized as to what my contract covered. “I’ve not had any issues with the company. Positive Toco warranty reviews say that the company is quick to cover claims and delivers positive customer service experiences. Toco has a 4.2 out of 5.0-star rating from customers on the BBB. Gathering information from the Toco website only gets you so far. We recommend exploring Toco reviews from real customers to gauge the company’s operations. When looking for a legit third-party aftermarket warranty company, it’s always good to look at customer reviews from the BBB. The provider is backed by AmTrust Financial Services. Toco Warranty Corporation was founded in 2013 and today has headquarters in West Hills, California. Yes, Toco is a legitimate warranty provider. We recommend getting quotes from at least three top-rated providers to find the best car warranty company for your needs. As with any extended warranty company, there are positive and negative reviews, but most Toco warranty reviews are positive.Īccording to our research, there are still better options for customers seeking an extended car warranty. The company also offers online chat, which isn’t a given among the highest-rated warranty providers.Ĭons Coverage is not available in Alaska, Missouri, and Washington Is Toco Warranty A Good Company?Īcross all platforms, we see that Toco is prompt when answering complaints and finding workable solutions. The company holds positive ratings from customer reviews on the BBB, with 4.2 out of 5.0 stars, and on Trustpilot, with an average rating of 4.6 stars. Toco gets a strong 4.6 out of 5.0-star customer service rating from our review team. Most leading extended warranty providers offer a 30- or 60-day money-back guarantee. Although the company provides sample vehicle service contracts and sample payment plans on its website, there’s no mention of a money-back guarantee. We give Toco a 3.8 out of 5.0-star rating for transparency. You can pay as you go and cancel your Toco plan at any time, although a cancellation fee may apply. Overall, we give Toco 4.3 out of 5.0 stars in the cost category for its low monthly payments and low upfront cost. 2017 Chevrolet Silverado with 50,000 miles.Costįor this review, our team gathered quotes for several Toco coverage levels on the following vehicle models: Overall, we give Toco a 4.2 out of 5.0-star rating for coverage. The company has a 90-day, 1,000-mile waiting period for coverage, which is higher than the industry standard of 30 days. Toco can cover vehicles up to 250,000 miles with its four coverage levels. Combined with its A+ rating from the BBB, this led us to give the company a solid 4.2 out of 5.0 stars in this category. Here’s how we arrived at our overall score of 4.2 out of 5.0 stars for Toco: Industry Standingįounded in 2013, Toco offers extended auto warranties in all states except Alaska, California, Missouri, and Washington. We update our review standards several times each year to make sure we’re giving you the best and most current information. Our team reviewed Toco based on five factors: industry standing, coverage, cost, transparency, and customer service.
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